1. Introduction

These Terms & Conditions (“Terms”) govern the use of the services and digital platforms offered by Mentoria Overseas Education. By using our website, enrolling in services, or engaging with our counselors/platform, you agree to abide by these Terms.

These Terms are legally binding and apply to all users including students, parents, legal guardians, or representatives.

2. Services Offered

• - Career counseling and psychometric assessments
• - Profile evaluation and academic planning
• - University and country shortlisting
• - SOP, LOR, resume, and document preparation
• - Application assistance to universities abroad
• - Visa documentation and interview guidance
• - Support with education loans, accommodation, and insurance
• - Pre-departure guidance and post-admission support

Some services are provided via third-party partners (e.g., payment gateways, visa agents, loan providers).

3. Eligibility

• - Be at least 18 years old, or represented by a consenting guardian
• - Provide accurate and updated personal/academic data
• - Comply with all applicable laws

We reserve the right to terminate services if eligibility is not met or false information is provided.

4. Payment Terms

• - Fees must be paid in advance via specified methods
• - Once a service is initiated, fees are non-refundable
• - Refunds are subject to our Refund Policy
• - Taxes or transaction fees are client-borne
• - EMI defaults may result in service suspension

5. User Obligations

• - Provide timely and accurate responses
• - Comply with documentation timelines
• - Refrain from misuse or unlawful activity
• - Stay actively involved throughout the process

Failure may result in delays or termination of services.

6. Use of Personal Data

We collect and process data to deliver services, communicate with institutions, and meet legal obligations.

We follow strict data privacy norms and never sell your data. Details are in our Privacy Policy.

7. Intellectual Property Rights

All materials are protected by IP laws. Users may not:

• - Reproduce or distribute our materials
• - Use content for commercial/competitor purposes
• - Impersonate our brand or counselors

Violations will result in termination and legal action.

8. Service Outcomes & Liability

We do not guarantee:

• - Admission offers
• - Visa approvals
• - Scholarship grants or loan disbursements

We are not liable for delays/rejections caused by incomplete info or third-party decisions.

9. Suspension & Termination

We may suspend or terminate services for:

• - Non-payment
• - Unresponsiveness or non-cooperation
• - Misuse or abusive behavior
• - Violation of these Terms

No refunds are issued in these cases.

10. Dispute Resolution

Disputes must be first emailed to info@mentoriaoverseas.com.

If unresolved within 15 working days, disputes are subject to jurisdiction in Nashik, Maharashtra, India.

11. Policy Updates

We may update these Terms to reflect legal or service changes. Continued use implies acceptance.

12. Contact Information